Law Enforcement Guidelines
These operational Law Enforcement Guidelines on data disclosure requests are addressed to Law Enforcement Authorities seeking information from HallBooking.net about its customers and/or business partners.
Please note, any enquiry unrelated to a Law Enforcement Request will not receive a response. For any other matter please contact our Customer Service Department.
Who is responsible for handling data disclosure requests?
As the owner and operator of www.hallbooking.net website and apps, AswadWeb in Bahrain is responsible for handling all data disclosure requests relating to customer and partner data worldwide.
AswadWeb is the data controller for any personal data collected through the HallBooking.net online reservation services. Moreover, AswadWeb is the contracting partner for all partners in Bahrain.
Information for Law Enforcement Authorities located
Bahrain Law Enforcement Authorities requesting (personal) information must comply with the following requirements:
- The request must be legally binding for AswadWeb;
- The request must be addressed to AswadWeb, CR 107109-01, Bahrain.
What information should be included in the data disclosure request?
AswadWeb will only disclose information upon receipt of a request which is legally binding to HallBooking.net under Bahrain laws. This request should include in any event the following information:
- Formal writing, directed and addressed to AswadWeb A request addressed to “HallBooking.net” or “Customer Service at HallBooking.net” will not be considered valid;
- Clear ground for the legal basis of the request;
- Description of the natural person or legal entity about whom the information is requested;
- Name and signature of the issuing authority, badge/ID number of the responsible agent or officer, email address and a direct contact number;
- At least provide
- Booker email address or reservation number (only a Booker’s name is not sufficient);
- Hall name and booking ID number;
- Specific summary of data that is required to be disclosed and the period within which data is sought;
- Expected response period.
Please be as specific as possible and remember that all data disclosure requests must be reasonable, proportionate and necessary for the stated purpose.
What happens in an emergency situation?
AswadWeb will make exceptions to its normal data disclosure procedure, if AswadWeb believes that an emergency situation (such as a terrorist act, serious harm to or death of a person) has occurred or may imminently occur if the requested information is not provided in a timely manner.
Emergency Disclosure Requests must fulfill the following requirements:
Address the request to AswadWeb, CR-107109-01, Bahrain.
Indicate that you’re submitting an Emergency Disclosure Request;
Indicate the nature of the emergency situation (such as serious harm to or death of a person);
If possible, identify the (group of) person(s) in danger;
Specify which information is needed and why disclosure of data by HallBooking.net could (help to) prevent the emergency. Please be as detailed as possible;
Include full contact details and signature of the submitting law enforcement officer, including a direct phone number.
The HallBooking.net Customer Service Team is not authorized to disclose any information by telephone or email outside of the process as explained in these Law Enforcement Guidelines.
AswadWeb will not respond to correspondence sent to our employees’ corporate/personal email addresses.
AswadWeb will only respond to Law Enforcement Requests sent in accordance with these Law Enforcement Guidelines.
AswadWeb has strict procedures in place for the protection of payment card data. Credit card details are generally hashed and therefore not readable 10 days after the reservation was made.
AswadWeb reserves the right to notify its customers when their personal data is being sought, except where providing such notice is prohibited by law.
Benefits of working with HallBooking.net
A transparent partnership
At HallBooking.net, we use innovation and years of industry experience to provide partners with the services, products, and support they need. That’s why we offer the tools, visibility and round-the-clock backup you might not get on your own.
Expert online marketing
We promote your property on search engines like Google, Bing, and Yahoo, making sure you’re seen by huge numbers of potential bookers. In addition to marketing directly to HallBooking.net users, you’ll also be seen by party planning their parties through our affiliate partners.
More than one thousand halls are booked on HallBooking.net every day. We help you reach a huge audience of potential guests, from every corner of the country – meaning you have access to completely new markets, all in one place.
All bookings made through HallBooking.net are instantly confirmed, keeping things quick and simple for you.
Data at your fingertips
Our analytics tools give you in-depth insight into your property’s performance. You can compare with your competitive set, measure up against industry benchmarks, and plan strategies to take your business to the next level.
Support when you need it
Our customer service team is here to help you and your guests 24 hours a day, seven days a week. We offer assistance by phone, email or instant messenger in Arabic,English and Indian languages as well as a platform Partner Help Center, which is full of FAQs, manuals, and step-by-step guides.
A powerful, online presence
At Hall Booking we actively market your property on search engines such as Google, Bing and Yahoo to make sure that it is visible to a global audience, exposing you to the highest possible number of potential bookers, in our application the customer will have variety in options; wedding, meeting, education ceremony, conference, Condolences, with a long list of vendors.
Innovative tools and features
Highly skilled experts are constantly working on the website and mobile apps to keep up with the latest developments in the online world, ensuring that your page is optimised to encourage bookings.
All bookings made through Hall Booking are instantly confirmed so you have no extra steps to take on your side.
Verified guest reviews
A dedicated team verifies guest reviews, making sure they are legitimate. This gives you credibility and helps future guests make the decision to stay with you.
Open and close your property when you want
We give you the freedom to open or close your property on our site whenever you want. With no lock-in contracts, you're in control of your property.
You control your availability
Only accept guests during the summer or maybe just weekends, at Hall Booking you decide when you want guests.
Our round-the-clock support team is here for you and your guests.
Our pricing structure is based around the idea that the price you set is what guests pay. We don't add anything on top so that you can price your property competitively and receive more guests.
Clients Subscription Requirements
You will pay commission for each complete booking you receive through HallBooking.net website. The commission percentage is ( 10 % ) only of each complete booking.
At the end of each month, we'll send our clients an e-invoice for all complete bookings in the previous month based on commission percentage, then do Fawri+ bank transaction from our Ithmaar Bank account to your bank account.
Yearly Subscription fees:
To be listed on Hallbooking.net website, Apps and have all the above benefits, you have to activate your HallBooking.net account and pay your yearly subscription fees.
You can check our smart packages which suite all Venue and Vendors needs
* The Hall Owner subscription account will have the vendors features embedded.
Valid Company Registration (CR) copy issued in Bahrain.
Valid CPR and Passport copy.
Bank account, IBAN number.
Pay and Activate HallBooking.net yearly subscription.
Online sign up/renew, enter the verification email code.
Upload Hall/Vendor information and pictures.
Fill Hall/Vendor policy and conditions.
Manage your new customers.